Common Metrics Initiative Frequently Asked Questions

Metrics – Informatics

The TTC plan entered for August 30, 2019, is a plan for which year? When do we report on progress afterwards?

The TTC plan entered for the August 30th deadline, represents the hub’s strategies for addressing how they will turn the curve in the coming year. TTC plans are entered annually, so progress is represented by comparing progress since the previous year.

We are a multi-site CTSA, and we can only access one site. Is there a way to indicate that?

Collect the data that you have available. If you can collect data from more sites next year it will make your data look even better.

We don’t have direct influence over the data domains in the Informatics CM. Are you looking for something different in this CM than in the other Common Metrics?

The focus of the Informatics metric is the presence or absence of data in the research data warehouse (RDW). The TTC plan should be focused on how to get absent data, or how to improve accessing data.

We filter our patient table to only include patients that have visit data in our location because we have billing data from several hospitals where our faculty work, but no actual visit data for those patients – no other information is available.

Include information that you think would be most helpful for investigators across the consortium.

We have information for labs, procedures and medications. What do we need to report for the RxNorm domain?

Report on just the values for the RxNorm.

We noticed that there is no script for the Notes or Observations. Why is that the case and is that data is still needed?

For both the observations and notes domains, the determination is about the “presence” or “absence” of data.
Observations are a single variable or a single value – for example a test result, chest x-ray, etc.
Notes are free text documentation entered during a clinical encounter.
The scripts contain queries/sql for both the count and percent of free text notes, if the data model doesn't supports free text it
is not included.

Were the Informatics Webinars/Office Hours recorded? If so, where can I find the slides and the recordings.

All of the Informatics Webinars and Office Hours were recorded. The slides are available on the CLIC website.

The recordings are available on the Google Drive. If you want access to the Google Drive, please contact

What are observations?

Observations are a measurement of a single variable or a single value derived logically and/or algebraically from other
measured or derived values. A test result, a diastolic blood pressure, and a single chest x-ray impression are examples of
observations. Essentially, this is a yes/no variable (1 or 0) – the presence or absence of observation data.

What are the steps for loading our data into the Informatics Scorecard?

The steps for entering the Informatics data are on the CLIC website - Informatics Step-by-Step Scorecard Entry Resource.

What exactly is being recorded for the Medications/Drugs domain?

This data addresses the question, “Are you recording your patients using this as your standard vocabulary over the number of patients you have in your repository?” No medication counts as a medication.

What time interval should we include into metric?

During the launch phase, please include all of the information from the research data warehouse. For subsequent reporting, please check the CLIC website for updates.

When we run the scripts, is the worksheet automatically populated? How does it get uploaded to the Scorecard?

You will need to copy and paste the script output into the worksheet and then upload the worksheet into Scorecard.
You will also need to manually enter the data values for each of the data values into Scorecard.

Will CLIC provide hubs with feedback on their draft TTC plans?

If you want feedback, please submit a request to

Would you please provide a definition for each of the standard value data elements?

LOINC – Logical Observation Identifiers Names and Codes ( – a set of codes that are used to identify test results and/or clinical observations for electronic reporting.
RxNorm ID ( – a set of codes that provide normalized names for generic and branded clinical drugs.
ICD 9/10 – International Classification of Diseases ( – set of codes for clinical diagnoses and/or procedures.
CPT – Current Procedural Terminology ( – set of codes used to report outpatient clinical services and/or procedures for billing and reporting purposes.
SNOMED ( – a collection of medical codes and terms used in clinical documentation.


How do I get access to my hub report if I am a PI, Admin or CM Lead and did not have a CLIC website account before 2/28/19?

Please email to request access after you have created your account OR ask for access from the PI, Admin or CM Lead. Instructions for adding access can be found on the hub report page.

How do I get access to my hub report if I am not a PI, Admin or CM Lead?

To gain access, you need to be added to the group by your PI, Admin or CM Lead. Those currently with access can login to the page and follow the Instructions on the hub page to give access to another user.

I received an email I have access to my hub's CM Report, how do I access it?

Hub reports are available to the hub PI, Administrator and Common Metrics lead (given they have current CLIC website accounts.) If you have access to a hub report, you should have received an automated email stating you hsve been added to the groupo. To access your hub’s Common Metrics Report, please login to the CLIC website. You can access the link to your hub’s report page two ways:

  1. From your Account page
    • Look for the section labeled Group Membership
  2. From the Common Metrics Initiative page
    • In the right sidebar, look for ‘Hub Reports’