Tackling the Digital Divide to Improve Telehealth Un-Meeting

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Telehealth is an emerging field.  Prior to the pandemic, telehealth was shown in several chronic conditions to improve access, reduce hospitalization rates, and have lower costs to the patient than traditional in person visits. These interventions are adaptable and have the potential to impact healthcare in communities which are medically underserved and under-resourced. Telehealth has also been shown to reduce health disparities among African Americans, improve screenings of chronic conditions and improve access to mental health care in rural areas. During the COVID-19 pandemic there has been a dramatic increase in utilization of telehealth and there is an urgent need to identify the barriers and limitations of the current system to improve care delivery for patients.

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Tentative Agenda

  • 11:00 am Welcome
  • 11:10 am Framing the Issues (4×4 Presentations)*
  • 11:45 am Networking Break I
  • 12:15 pm Breakout Session I
  • 1:00 pm Networking Break II
  • 1:15 pm Breakout Session II
  • 2:00 pm Networking Break III
  • 2:15 pm Breakout Summaries
  • 2:45 pm Closing Remarks

*4×4 Presentations

“Telehealth in Clinical Use” – Ruth Schneider, MD Assistant Professor of Neurology at the University of Rochester has experience with the implementation of telehealth at her institution prior to the COVID-19 pandemic and has published on the changes in utilization during the pandemic. This presentation and following discussion will focus on identifying the role clinicians, institutions, and regulatory agencies have on availability and utility of telehealth in clinical care.

“Remote Monitoring” – Jay Alberts, PhD, Director of the Cleveland Clinic Concussion Center, Vice Chair of Clinical Transformation, and Vice Chair of Neurological Institute Innovations has coordinated large multidisciplinary teams in the development of variety of methods of technology enabled data collection. His experience with the development and integration of multiple digital assessment tools for both research and clinical use will provide an excellent foundation to stimulate discussion on how to improve remote monitoring of patients through telehealth.

“Payor Role in Telehealth Care Delivery” – Emily Yoder, Payor and CMS analyst will bring her experience with Medicare telehealth policy development to foster discussion regarding payor and institutional roles in access to telehealth care.

“Telehealth and Underserved Areas” – Lisa Bard Levine, MD, MBA, will bring her knowledge and experience as the Chief Executive Officer of The MAVEN Project a telehealth nonprofit that supports primary care providers in delivering comprehensive care to vulnerable patients  in underserved communities with volunteer physicians via telehealth.

“Patient Perspective on Telehealth” – Julie Rish, PhD, Assistant Professor of Medicine at the Cleveland Clinic Lerner College of Medicine and Director of Design and Best Practice in the Office of Patient Experience, has experience partnering with patients to transform healthcare, identifying best practices for patient experience, and developing innovative strategies to improve healthcare. She will provide context on our current understanding of patient perceived barriers to telehealth and lead the following discussion on how to better identify and overcome these limitations.

“Connecting Urban Aging Residents through Telehealth” – Kathy Wright, PhD, RN, Assistant Professor at The Ohio State University, College of Nursing has led biopsychosocial studies evaluating the role of racial and ethnic disparities in brain and blood pressure health in African Americans across the lifespan. She also has experience with telehealth through community health education for urban aging residents.  Her presentation will be the basis of the discussion regarding the unique challenges utilizing telehealth for minority populations.

“Telehealth for Chronic Conditions: Substance use disorder treatment model” – Lori Uscher-Pines, PhD, Senior Policy Researcher; Research Quality Assurance Manager at The RAND Corporation has research interests in telehealth, maternal and child health, mixed methods research, and emergency preparedness.  She is currently conducting an evaluation of the implementation of telehealth programs in safety net settings.

  • Telehealth
  • Pandemic
  • COVID-19
  • Un-Meeting

Friday, March 26, 2021 – 11:00 am EDT – Friday, March 26, 2021 – 03:00 pm EDT

Activity Type

Case Western Reserve University

Location Type